About Cloud Energy
Operations and Maintenance Strategy
Specialized technical support ensures business continuity and stability for enterprises.
Building a Localization Services Team
With a professional operations and maintenance team, we aim to better understand the local market and customer needs, delivering customized services.
Cross-Cultural Communication Training
Provide cross-cultural communication training for the service team to ensure that team members can effectively interact with customers from diverse cultural backgrounds.
Ongoing technical support updates
Providing ongoing technical support services and regularly updating technical solutions to meet evolving market demands.
Expanding the Partner Network
Establish partnerships with local businesses, leveraging their market expertise and resources to jointly deliver more comprehensive services.
Service Mechanism
Specialized technical support ensures business continuity and stability for enterprises.
Emergency Fault Resolution
Establish a 24/7 emergency hotline to ensure rapid response and the immediate dispatch of a specialized team in case of energy storage system failures.
Regular Maintenance Plan
Develop a periodic inspection and maintenance plan—preventive maintenance to reduce system failure rates and ensure service continuity.
Customer Training and Support
Offering both online and on-site training to ensure customers can use the product correctly, thereby reducing service requests caused by operational errors.
Rapid Delivery of Spare Parts
Establish a network of spare parts warehouses to ensure rapid delivery—within 24 hours—of critical components in case of damage, thereby reducing repair times.
Contact Information
Service Hotline
Customer Service Email
Company Address
Room 1005, Building 30, Suzhou Nano City, 99 Jinji Lake Avenue, Suzhou City, Jiangsu Province
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Distributed Energy Storage and Smart Grids
Cloud Energy Cube: System Solution Provider & Core Equipment Supplier
Cloud Energy Magic Cube was founded by Dr. Zhang Jianxing, who serves as the lead drafter of the national standard for energy storage converters and is also a member of the Ministry of Science and Technology’s expert panel on "Energy Storage and Smart Grids." The company’s management team comprises seasoned technical, production, and marketing experts from industry leaders such as State Grid Corporation of China, Xuji Group, and NIO Motors. Additionally, Cloud Energy Magic Cube has assembled a talented pool of professionals previously affiliated with State Grid, renowned research institutes, prestigious universities, and leading equipment manufacturers. With cutting-edge technological strengths, robust R&D innovation capabilities, and deep industry expertise, the company boasts extensive success stories in pioneering innovations for next-generation power systems, fostering cross-disciplinary collaboration, and driving breakthroughs in distributed energy storage and smart grid system integration.
Yuneng Magic Cube is primarily engaged in the research and development, manufacturing, sales, and technical services of products such as distributed energy storage systems and smart grid solutions. Its key offerings include: containerized energy storage cabinets, distributed energy storage units, energy-storage-enabled charging stations, integrated solar-plus-storage systems, string-type energy storage inverters (PCS), the EMSplus control and energy management system, the HCS high-speed control system for substations, and advanced smart grid energy management platforms. In terms of scenario-specific solutions, the company provides users with comprehensive, one-stop system solutions tailored to applications like microgrid energy storage, frequency regulation energy storage, integrated solar-charge-storage systems, mobile energy solutions, and industrial/commercial energy storage systems.
In the area of system innovation and R&D, Yuneng Magic Cube seamlessly integrates a range of cutting-edge technologies—including power IoT, artificial intelligence, and edge cloud computing—with next-generation electric energy storage solutions and conventional power system control and protection technologies. This has led to the innovative "6S+EDR" energy storage system solution. Designed from both the perspective of power system users and the inherent characteristics of electrical products, this solution thoughtfully organizes the functional roles of its subsystems at the system level, while also redefining each component from a product-oriented standpoint. Ultimately, it delivers a brand-new generation of IoT- and AI-driven energy storage solutions tailored for modern power systems.